EXCHANGES & RETURNS

FREE EXCHANGES

Return labels and new order shipping free of charge in the EU for the first exchange into another size or color

We trust you

No questions asked or required photos

FAST REFUNDS

Don't wait for your money

PREMIUM SERVICE

Labels provided. Drop off the package at your convenience.

PREMIUM SUPPORT

customers@xnowmate.com

15 DAYS

From delivery date

Please remember our production is limited, so please avoid buying many sizes or colors to try, that is not sustainable!

Shoes must be un-used, in their original state and packaging. This way other customers waiting can purchase them once revised.

Read our FAQ about returns and exchanges for more details.

Thanks! 😊